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Patient-Centered Services

All of our programs and services are complementary, coordinated, and integrated to ensure individuals get the wraparound services they need, including medical, behavioral, dental, vision, specialty, and social services.

Meeting Clients Where They Are

Our team provides culturally responsive and personalized assistance to every individual we help, ensuring that their needs are at the core of our support. We make sure to connect our clients to a wide range of services that can help them overcome their unique challenges.

We meet individuals where they are, and we help them achieve self-sufficiency and stability as they go through the continuum of care.

 

Improving Health Outcomes

0 Health and Hospital Navigation

services provided in 2021, including enrollment for Medi-Cal and Calfresh, appointments for medical, dental, behavioral health and specialty services, and connecting to community resources.

0 Field-Based

services provided in 2021 to support individuals experiencing homelessness and/or have complex health needs get connected to health, housing and other social services.

0 Individuals Served

in 2021.

0 Total Services in 2021

Integration

Our Community Health Workers, Health Navigators, and Patient Navigators all work together to ensure clients receive a whole person care approach to the services they need.

Re-Entry Services

Located within walking distance of the Sacramento County Main Jail, our Community Cafe is a welcoming and safe place for individuals transitioning from incarceration to connect with health coverage, health services, housing support, and other health and social resources.

We believe in the dignity of each person who walks through our doors, and we work hard to ensure that they are treated with compassion and respect as they begin their journey towards a new life.

Hospitals

Our partnering hospitals are:

Mercy General Hospital

Methodist Hospital

Mercy San Juan Hospital

Mercy Folsom Hospital

Sutter General Hospital

UC Davis Hospital

Access to Food

We're committed to providing food and nutritious meals to those who need it most.

Since 2017, we have enrolled more than 1,000 individuals into CalFresh and provided nearly 600 referrals to local food resources.

In addition, in the first 10 weeks of the COVID-19 pandemic in 2020, we delivered more than 21,000 fresh meals to individuals who were medically vulnerable - both newly housed and experiencing homelessness.

Transportation

We know that, for many people, getting to and from medical appointments is incredibly important. Every second of the day matters, and we want to make sure our clients don't end up missing appointments that can help them get the care they need.

In 2021, we scheduled more than 4,000 transportation services to help get clients to their medical, housing and other health-related appointments.